25th December 2009

Ryanair: 11 hours delay and no compensation

Ryanirs flight from Berlin to Stockholm 21 December was cancelled after the passengers waited several hours at the airport. The next flight was 11 hours later and Ryanair refused to pay hotel or give passengers any compensation, claiming the weather. But according to the EU regulation, it’s only in extraordinary circumstances that that the airlines doesn’t have to compensate. Snow in December in Berlin or Stockholm can’t by any means be seen as “extraordinary”…..

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22nd November 2009

Ryanair leaves passengers stranded

Ryanair’s flight FR969 could not land at Gothenburg City Airport due to fog. Instead it landed at Gothenburg Landvetter Airport, 40 km away. But Ryanair refused to transport the passengers to the other airport. It even declined passengers to transport themselfs, at their own expense, to the other airport. The plane departed from Landvetter airport empty - with all passengers stranded.

The The Swedish National Board for Consumer Complaints (ARN) has received complaints from passengers and has verdicted Ryanair to compensate the passengers for their expenses, but Ryanair refuses. Ryanair CEO says ARN are “idiots”.

Time for a consumer boycott of Rayanair? Remember there’s other alternative to the complaint ridden airline. British Airways, Scandinavian Airlines, Finnair and more…

For housing in London try http://www.checkin.se/london.

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14th November 2009

Ryanair: 100 € to print the boardingcard

Ryanair strikes a new record when discussing raising the price to 100 € to print the boarding card. The airlines requires everyone to check-in and print the boarding card before arriving to the airport. So visit an internet cafe and print the boarding card for 10 cents, that will save you 99,90 €. Or simply use a more friendly airline.

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